General Office Policies

It is recommended that you schedule as far in advance as you are able. Same day appointments are sometimes possible if arrangements are made prior to 6pm. Last minute appointments are rarely able to be scheduled.

Full payment is due at the time of service. Cash and all major credit cards are accepted. You may also pre-pay when scheduling on-line.

We require a minimum of 24 hours notice to change or cancel an appointment. Please note that we charge half of the service fee for all first time late cancellations and No-Shows. The Full fee will be charged for instanced beyond the first time.

If you are late and miss part of your service, we will try to accomodate a shift in appointment time, however if this is not possible you will receive an abbreviated treatment; regardless you are responsible for the full fee for the scheduled appointment.

It is my policy to ensure each and every client complete discretion and confidentiality. Anything that is said or done during any session will be held in the strictest of confidence. This is professionally and ethically important, as it provides a safe place to open up and experience yourself at the deepest levels possible.

In keeping with the policy, should we encounter each other in a public place, I will only communicate with you if you approach me first. You are free and welcome to approach me anytime you see me, but to prevent possible social awkwardness with you and anyone you may be with, I will not approach you. Please do not interpret this as anything other than respecting your privacy.

There are no refunds on Gift Certificates. All sales of gift certificates are final and carry no cash value. Gift certificates may be redeemed for the service(s) intended by the purchaser or applied as payment toward a service or group of services of equal or greater value. In the case of the latter, the person redeeming the gift certificate is responsible for paying the full remaining balance at the time of service. If a gratuity was added to a Gift Certificate by the purchaser it is to be used as Gratuity and has no cash value towards any service.

Gift Certificates are valid for a period of one year from the date of purchase.

We are not able to file directly to any insurance company. If your insurance company covers any Coaching or Healing services provided, I can prepare Receipts or Superbills indicating your payments for you to submit to your Insurance Provider for direct reimbursement. Your full payment is still due at the time of service. I make no guarantees that your insurance company will reimburse you for any services provided. I accept no responsibility for any denial of claims. It is your responsibility to know and understand the policies of your Insurance Provider.